September 19th, 2018
Lord Drakkon Non-Attendee Update:
Dear Power Morphicon Non-Attendees,
In our continued effort to remain transparent through this Drakkon fulfillment issue, we are providing you with this update so you can see where we are in the process. As of this writing, we have successfully filled all single-Drakkon orders through May. At this time, we are working on memberships containing double Drakkon figure orders from January through May. With that said, we regret to inform that we have reached the end of our Lord Drakkon supply.
If your order was made during the months of June-July, we need you to fill out an Exchange or Refund option from the forms we sent previously for us to continue forward without any issues. It is our goal to process those early June memberships this week. Bear in mind that as we continue to receive full refund requests from our non-attendee members, it leaves a few figurines to trickle down the pipeline. But ultimately, our surplus has been expended and our June-July members should be prepared for that; in all likeliness, we will not be able to provide you with a Lord Drakkon figure.
As a result of this situation with the Drakkon figures, our supplier is doing their best to keep up with the sudden increase in Drakkon Throne orders. Currently, we are receiving deliveries twice a week, but there is an inevitable setback with those as well. Orders are delayed about a week from when the tracking number is sent to you. However, we are receiving a new throne shipment this Friday, which will get us all caught up with those outstanding orders. The thrones will then be shipped out on Saturday, which is good news for us all.
Thank you very much again for your patience and understanding while we continue to work around the clock on correcting this.
Power Morphicon Staff